The sidebar contains sessions that have been created with message quota and validity information. Click Scan QR to scan the WhatsApp number that will be used as the bot.

After the QR is scanned successfully, the Start Session button will appear.

Click Start Session, then choose the dialog to use as the auto-reply bot, or skip it if you do not want to use auto-reply.

You can fill in your webhook URL for auto-replies sent from your application, or leave it blank if it will not be used.

When starting a session, the popup will show dialog options that can be used as auto-reply. Choose the dialog you want to activate as auto-reply.

Webhook Reply is a feature for forwarding incoming messages to your application/web URL.

Setup: When clicking Start Session, fill the Webhook Reply field with your URL (example: https://example.com/webhook).

POST Payload:

{
  "from": "[email protected]",
  "sender": "6287778332313",
  "message": "message content from customer"
}

Response Format (JSON):

{
  "target": "6287778332313",
  "message": "automatic reply from your server"
}

Note: If Webhook is enabled, the Dialog will not be used.

Using a WhatsApp number in a suspicious way can cause the number to be blocked by WhatsApp. Here are some tips to avoid blocking:

• Add delays between messages when sending in large quantities (batch/bulk). We recommend around 30 seconds per message.
• Use a number that is already registered and active on WhatsApp. If using a new number, use it normally to send and receive messages for at least one week before pairing it as a bot.
• Do not use the bot to send illegal messages or messages that violate WhatsApp terms.
• For a complete guide, read our article: How to Avoid a WhatsApp Ban with Dialogwa

Commands for Users (send to bot):

cipher - Encrypt/decrypt messages
groups - List all groups the bot is in

Commands for Bot (sent by bot / handled by bot):

pause - Temporarily stop auto-reply to the target number
resume - Re-enable auto-reply to the target number

Commands for Admin (send to DialogWA admin number):

admin - Send daily admin summary

The WhatsApp message sending demo can be viewed in the GitHub repository below:
https://github.com/chakoochandra/demo-dialogwa

This repository contains implementation examples and a guide for sending WhatsApp messages using the DialogWA API gateway.